Avaya has titled Tradewinds as its Master Agent. The new Master Agent agreement empowers the Tradewinds’ channel partners to profit by circumstances in the extending communications and collaboration solutions sector and set up new, repeating income streams as Australian organizations look for secure far off work abilities to help their recuperation.

As a Master Agent, Tradewinds has broadened its graph with the new Avaya Cloud Office by RingCentral UCaaS offering. Alongside that, Avaya’s open SIP, multi-stage devices, and professional services are now accessible to its system of cloud, security, and systems administration partners in Australia. 

Avaya’s Cloud Office is a one-stop-shop for its employees where they can call, meet, message, share, and collaborate. Due to COVID-19, Australian businesses have recorded a huge operational gap due to the restrictions imposed because of the pandemic. Basic video and messaging platforms offered some relief offering some communication between companies and their employees in spite of the situation.

Avaya’s Cloud Office is an extensive platform providing a secure and easy-to-use communication system while ensuring employee’s productivity and better customer support service all with an amazing price plan. On this partnership, Tony Heywood, VP Australia, and New Zealand (A/NZ) at Tradewinds said: “ICT services are fundamental in Australia’s ongoing Covid-19 response, with businesses relying on trusted technology advisors to provide them with the best digital strategies for their unique challenges”. 

The agreement between Avaya and Tradewinds will help Avaya by opening a new market. The company has now wider access to consulting, artificial intelligence (AI), robotics, and process automation services providers through this venture. On the other hand, Tradewinds will improve its item offering with further incorporations with Avaya applications and services. Click to read more.