Press Release

Kandy, an AVCtechnologies company, is a cloud-based, real-time communications platform offering proprietary UCaaS, CPaaS, and CCaaS capabilities announced today that they are unveiling their full-stack real time communications offering designed to meet the specific needs of retailers in collaboration with their long-term partner ConnX, Inc., a leader in digital communications transformation powered by AI and automation.

Kandy makes its these solutions available through leading channel partners including ConnX. The two companies recently transformed a national retail communications network in the US built and managed by ConnX which connects over 80,000 endpoints including physical stores, a contact center, and the retailer’s eCommerce platform. 

Chuck Canton, President, Kandy said, “Our partners, developers and customers are building world class applications, supported by our team’s ongoing commitment and support. ConnX has been a world-class partner from day one, and one of the largest consumers of our software and cloud- communications platform. Their seamless implementations of increasingly large and distributed private enterprise networks continues to deepen our relationship. Today, by rolling out this exciting industry solution that retailers are looking for, we bring even greater value together as the retail sector continues their digital transformation journey. The ConnX/Kandy solution drives better customer experience, lower total cost of ownership, and opens the door for ongoing creative and competitive advantages.”